Support and Services
Facility Management
We provide building, facility, infrastructure, and maintenance services to numerous clients from different industries, across the globe. Our experienced and qualified on-site staff successfully provide unmatched uptime and availability of infrastructure and equipment at the most challenging locations worldwide. Our back office support based at our headquarters provide agile supply chain, procurement, and logistics solutions to overcome the challenges of materials and spare parts replenishment in austere and sometimes inaccessible locations.
Enserv is the leading Facilities Management provider across Africa Middle East. In everything, from office park maintenance to wholesale management of municipal service delivery processes, our ability to optimise work environments and the supporting services of an organisation enables our clients to achieve their objectives more efficiently, and at a lower cost.
We provide our clients with a reliable business infrastructure, creating ideal working environments by maintaining infrastructure through the delivery of essential support services, all backed by our robust technical architecture and client service flair.
Catering
The trademark of our catering and food services are high-quality food and materials, efficient infrastructure and systems, delivered to the most remote environments.
With nearly 50-years of experience and a staff complement of 14,000 industry professionals, Enserv is the most innovative, experienced and capable food management and preparation service provider across Africa Middle East. We have operations in every economic sector, from mines and industrial plants to hospitals, schools and the dining rooms of blue-chip corporates and government institutions. Enserv provides fresh, nutritious, and well-balanced meals that drive productivity and wellness. We operate at the highest international levels of quality, taste and hygiene and provide a constantly changing menu with international and ethnic choices.
Our catering division is divided into distinct businesses, each positioned to serve a specific market segment – premium, mainstream and mass-market. This segmented model allows us to deliver the right kind of catering for different sectors or elements of a single business.
customers at various locations.
Laundry
We provide a wide range of laundry services for commercial customers, international governmental and non-governmental organizations. Our solid reputation for laundry services is based on extensive experience, high-tech laundromats and laundry related equipment as well as the best quality eco-friendly detergent usage. We operate and maintain an automated tracking, reporting and validation system.
Providing the best of service with the highest quality washing and drying experience as well as meeting our costumers necessities in a time line and efficient manner we have proved the expansion of our capabilities to be customers focused and aimed to exceed client’s expectations.
Man-Power Services
The way to do things right, is to have the right people do them. With this in mind we find talent for our clients in the locations where they need to operate. Our man-power services are supported by a proprietary database of personnel, a strong network of international staffing agencies and training centres all with the capability of handling regulatory worker requirements.
Our man-power services ensure that our client’s operations are staffed and managed efficiently, with personnel who have the required training and experience.
Our highly skilled and experienced recruitment staff and international partners carefully screen all candidates, ensuring that the personnel recruited have the precise qualifications our client needs.
A strategy that has proven advantageous in improving service quality and customer satisfaction is our use of approved institutions to administer job-specific trainings and certifications.
Industrial services and Equipment services
Enserv supports manufacturing plants in many industries, and understands how production differs between food and vehicles, chemicals and electronics. Our teams traditionally work outside the line, but closely support client technical teams to ensure zero production disruption.
The Enserv difference is that our process framework is completely tailored for each type of factory or plant, so that it is unique to that site.
A production facility relies on its infrastructure. The simple maintenance and weatherproofing of the roof structure of a paint shop facility in a manufacturing plant is mission-critical to productivity. Manufacturing sites often use highly specialised equipment that requires careful looking after, such as nuclear welders sensitive to dust, or food processors vulnerable to contaminants. Enserv ensures that conditions for optimal performance and quality are maintained.
We ensure that our teams continuously adhere to client safety protocols. We place huge emphasis on site induction, ongoing training and the maintenance of safety standards. Enserv deploys integrated teams dedicated to our clients’ production efficiency, every hour, every shift.